Ask Proactive – Your MDS Coordinator could come to you at any time needing an emergency medical leave, giving notice, or simply deciding that the role is no longer a good fit. What potential challenges could arise if you don’t have an experienced person to fill the position, and what can you do to prevent issues?

by | Oct 15, 2025 | Care Planning, Compliance, MDS, Medicaid, Medicare, PDPM, Quality, Quality Measure, Reimbursement, Survey

Q: Your MDS Coordinator could come to you at any time needing an emergency medical leave, giving notice, or simply deciding that the role is no longer a good fit. What potential challenges could arise if you don’t have an experienced person to fill the position, and...

Ask Proactive – We’ve been receiving complaints from residents and families about slow call light response times. What are some simple interventions we can put in place to improve this?

by | Sep 24, 2025 | Compliance, Nursing, Quality

Q: We’ve been receiving complaints from residents and families about slow call light response times. What are some simple interventions we can put in place to improve this?   A: A few practical steps can make a big difference: Acknowledge quickly: If you can’t...