Consulting Services for Skilled Nursing Facilities

Solutions that Allow SNF/LTC Providers to Focus on Care

Proactive assists LTC providers including skilled nursing facilities with ensuring regulatory compliance and promoting measurable care excellence. Our training solutions, tools, and consulting partnerships allow your team to focus on your care mission.

SNF/Post Acute Providers

>90% of skilled nursing facilities have missed PDPM coding opportunities—are you one of them?

Schedule a Proactive PDPM Audit to Ensure Accurate Reimbursement

Proactive provides PDPM coding audits to identify potential MDS errors, missed coding opportunities and to assess the quality of SNF supportive documentation. Contact us to schedule a budget friendly pre-submission audit sample today. How can we help? Learn more here.

Proactive LTC Consulting Services


SNF Mock Surveys, Phase 1-3 Requirements of Participation help, and regulatory guidance to manage the many industry changes facing providers.

5 - Star Nursing Home

Solutions and partnerships to drive SNF Quality Measures, Survey results and appropriate staffing. Achieve 5-Star SNF results through facility specific work plan and on-site performance improvement help from a dedicated expert.


Long Term Care Quality Assurance Performance Improvement tools, LTC training and partnerships.

LTC & SNF Compliance

Long Term Care (LTC) Compliance & Ethics program implementation services including policies/tools, SNF training, investigations, and HCCA certified Compliance Officer partnerships available as short and long term projects.

Medical Review

Proven Long Term Care (LTC) compliance audit programs, as well as ADR and Appeal solutions to reduce error rates. Experienced clinical support for UPIC/ZPIC, RAC, TPE, Commercial Insurance and other medical review types.


Medicare, Medicaid, and commercial insurance reimbursement experts. CMI and PDPM consulting partnerships.

MDS Audits & Consulting

MDS Audits & Consulting to drive coding and reimbursement accuracy.

Other Services

Legal Nurse, Nurse, MDS, therapist, operations and reimbursement experts offer practical solutions to provider challenges.

Training and Education

Proactive provides education through live workshops, webinars, and in partnership with provider organizations and associations throughout the US. Our on-demand trainings are a convenient way to gain the knowledge that allows you to bring value to your senior care team, while meeting individual CE requirements. Staff Competency toolkits meet requirements of participation standards and are customizable to meet your staff development needs.

On-Demand Training
Workshop Registration
Competency Based Training
Training Partnerships
What our clients say about us…

Your success is our success. Proactive’s proven results in achieving 5-star survey outcomes, recovering denied reimbursement under medical review, and driving systems for care quality and compliance speak for themselves. Click here to read more testimonials.

SNF OPERATIONS & SURVEY PREP: Proactive has been instrumental in keeping us informed and compliant with the ever-changing regulations and requirements related to skilled nursing care. Specifically, they have helped us properly document and provided exceptional tools and education for our nursing and therapy departments. Additionally, they work closely with nursing in all facets of their daily responsibilities including the development and revision of facility policies and procedures. Thanks to their expertise, we were able to obtain a deficiency free survey. They have been a great addition to our team.
Rick Foley

Owner and CFO, Parkway Rehabilitation and Nursing Center - Louisville, KY

TOOLS, TRAINING & SURVEY: Proactive is simply outstanding in my book.  Shelly and Amie are the epitome of professionalism.  Their expertise in all the complex and ever changing issues that we deal with in long-term care has been invaluable to us.  I don’t know what we would have done without the templates, policy review, guidance and training they were able to provide. They went above and beyond to help us through a very serious and urgent matter with a State Survey and for that I will be eternally grateful.  On top of all that, each time I have contacted Proactive with a question or a need, their response time has been downright impressive.  We will not hesitate to call on Proactive any time we are faced with a challenge that requires more expertise or resources than we have in-house.
Kevin McKeever, HFA

Director of Operations, Grace Village Retirement Community - Fort Wayne, IN

QAPI: I felt compelled to contact you to express my heartfelt thanks for the wonderful training you provided … Yesterday I embarked on the journey to institute a real QAPI program, though actually I had been attempting this for the past 14 months. Your lecture along with the resources you made available during your presentation are the best tools I have ever been given. Your mentoring will go a long way in my attempt to conduct a quality QA/QAPI program.
Dave McMahan

Administrator, River Terrace Retirement Community - Bluffton, IN