Ask Proactive – As a Director of Nursing Services, what can I do to support the MDS department?

Q:  As a Director of Nursing Services, what can I do to support the MDS department?   A:  As a Director of Nursing Services (DNS), one of the best ways to support the MDS department is to treat MDS as an interdisciplinary clinical function, not simply as an...

Top Nursing Documentation Mistakes Impacting Survey Outcomes—And How to Avoid Them

Top Nursing Documentation Mistakes Impacting Survey Outcomes—And How to Avoid Them   Documentation has always been an essential part of resident care, but in today’s regulatory environment, it has become one of the most powerful pieces of evidence surveyors...

Ask Proactive – Our facility was selected for a second round of a Medicare TPE. Should we be worried that Medicare is targeting us?

Q: Our facility was selected for a second round of a Medicare TPE. Should we be worried that Medicare is targeting us?   A: No. While receiving a second round of a TPE can certainly be unsettling, it is important to know that you are not alone.   Over the...

Ask Proactive – Why is nursing documentation one of the biggest risks in medical reviews?

Q: Why is nursing documentation one of the biggest risks in medical reviews?   A: Nursing documentation is one of the biggest medical review risk areas because it supports Medicare coverage and directly affects the nursing component, Non-Therapy Ancillaries...

Ask Proactive – Do we need to obtain prior authorization for every managed care resident who requires skilled services, even if they clearly meet criteria?

Q: Do we need to obtain prior authorization for every managed care resident who requires skilled services, even if they clearly meet criteria?   A: Unfortunately, yes — at least for now. Most managed care plans (including Medicare Advantage) still require prior...