Ask Proactive – A resident reports that a staff member has mistreated them. What steps should be taken?

Q: A resident reports that a staff member has mistreated them. What steps should be taken?   A: When an allegation of abuse is reported actions should be taken to comply with the Elder Justice Act, state regulations and facility policy. General best practices...

Compliance Risk Assessment Considerations for the New Year

Compliance Risk Assessment Considerations for the New Year   As we enter 2025, nursing home providers face many regulatory and administrative challenges. January is a good time to conduct a compliance risk assessment that considers the updated nursing facility...