Our Services

Medical Review

Proven compliance audit programs, as well as ADR and Appeal solutions to reduce error rates. Experienced clinical support for UPIC/ZPIC, RAC, TPE, Commercial Insurance and other medical review types.

INFECTION PREVENTION & CONTROL

Effective education, resources and support services you need to implement and sustain an effective Infection Prevention and Control program in the LTC setting

Rehab Support & Oversight

Our team assists contract therapy companies, in-house SNF therapy programs, and outpatient clinics manage compliance and medical review preparedness.

MDS Support

MDS experts to drive coding and reimbursement accuracy.

Reimbursement

Medicare, Medicaid, and commercial insurance reimbursement experts. CMI and PDPM consulting partnerships.

LEGAL NURSE CONSULTING

Quality Assurance Performance Improvement tools, training and partnerships.

QAPI

Quality Assurance Performance Improvement tools, training and partnerships.

Compliance

Compliance & Ethics program implementation services including policies/tools, training, investigations, and HCCA certified Compliance Officer partnerships available as short and long term projects.

5 - Star

Solutions and partnerships to drive SNF Quality Measures, Survey results and appropriate staffing. Achieve 5-Star results through facility specific work plan and on-site performance improvement help from a dedicated expert.

Regulatory

Mock Surveys, Phase 1-3 Requirements of Participation help, and regulatory guidance to manage the many industry changes facing providers.

CLINICAL NURSE CONSULTING

Mock Surveys, Phase 1-3 Requirements of Participation help, and regulatory guidance to manage the many industry changes facing providers.

What our clients say about us…
We have developed a great relationship with Proactive over the last few years. The resources that they provide to us have helped us determine where we are in line with trends in the LTC industry and help us determine where we want to be moving forward.
Elaine Wilson, MBA, HFA, CAN

Chief Operating Officer, Saint Anne Communities

Learn more in our blogs

Ask Proactive – Our social worker attempted to complete the BIMS with a resident, but the resident refused to answer the questions. As a result, the social worker coded all responses in C0200, 0300 and 0400 as “0” with a BIMS Summary Score of “00” at C0500. This seems odd because the resident’s previous BIMS scores have been 14 or15. When I interact with the resident, I don’t observe any cognitive decline, and the staff report no concerns either. Is this BIMS coding correct?

Q: Our social worker attempted to complete the BIMS with a resident, but the resident refused to answer the questions. As a result, the social worker coded all responses in C0200, 0300 and 0400 as “0” with a BIMS Summary Score of “00” at C0500. This seems odd because...

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Ask Proactive – My facility is triggering high for the Quality Measure: Prevalence of Behavior Symptoms Affecting Others, but we don’t have many behavioral issues in our population. Why is this happening?

Q: My facility is triggering high for the Quality Measure: Prevalence of Behavior Symptoms Affecting Others, but we don’t have many behavioral issues in our population. Why is this happening?     A: This measure may trigger if the most recent MDS is coded...

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