Medication Reconciliation: Who, What, When, Why and How

 

Medication reconciliation is a critical process designed to ensure the safe and effective use of medications. It involves a comprehensive review of a resident’s medication regimen to identify and address potential or actual adverse consequences. Consider these factors when assessing the quality of your Medication Reconciliation process.

Medication Reconciliation, when not performed accurately, can lead to medication errors. These errors often occur during a resident’s transition or transfer to another level of care, admission to the facility, or at the time of discharge. Common causes include:

      • Performance deficits
      • Inaccurate or omitted transcription
      • Poor Documentation
      • Ineffective Communication
      • Workflow disruptions

Examples of Medication Errors Include:

      • Incorrect dose or quantity
      • Omission errors
      • Prescribing errors
      • Wrong drug
      • Wrong time
      • Extra dose
      • Wrong patient
      • Mislabeling
      • Incorrect administration technique
      • Wrong dosage form

Let’s consider the “who, what, when, why, and how” of medication reconciliation.

 

What is Medication Reconciliation?

Medication reconciliation is a systematic review of a resident’s complete medication regimen, including:

      • Prescribed and over-the-counter (OTC) drugs.
      • Nutritional supplements, vitamins, herbal, and homeopathic products.
      • Specialized treatments such as total parenteral nutrition (TPN) and oxygen therapy.

This process aims to identify and resolve clinically significant issues like duplicate therapies, adverse drug interactions, improper dosages, or medications without a clear indication for use.

 

Why is Medication Reconciliation Important?

Health-Related Quality of Life

      • Medication-related errors are common, particularly during transitions of care, and can lead to serious harm, emergency visits, rehospitalizations, or even death.
      • Adverse outcomes not only threaten physical health but also compromise the overall quality of life.

Safety and Continuity of Care

      • By identifying and addressing medication errors at admission, during a resident’s stay, and upon discharge, medication reconciliation mitigates risks.
      • Providing a reconciled medication list during transitions improves care coordination and enhances resident safety.

 

When Should Medication Reconciliation Be Performed?

  1. At Admission: Conducted as close to the time of admission as possible to identify potential issues.
  2. Throughout the Stay: Ongoing monitoring ensures medication regimen remain safe and effective.
  3. At Discharge: A reconciled medication list is provided to subsequent care providers to facilitate a smooth transition and avoid errors.

 

Who is Responsible for Medication Reconciliation?

A collaborative team effort is essential:

      • Healthcare Providers and Pharmacists: Conduct comprehensive reviews and resolve issues.
      • Nursing Staff: Administer medications and monitor for adverse effects.
      • Residents and Families: Provide critical information about medication histories and adherence.

 

How is Medication Reconciliation Performed?

Steps for Effective Medication Reconciliation

  1. Conduct a Comprehensive Drug Regimen Review
      • Review medical records, transfer documents, and discharge summaries.
      • Discuss medication details with healthcare professionals, residents, and family members.
  1. Identify Clinically Significant Issues

Common problems include:

      • Allergies or adverse reactions.
      • Incorrect dosages or frequencies.
      • Serious drug interactions (drug-drug, drug-food, or drug-disease).
      • Omission of necessary medications or inclusion of unnecessary ones.
  1. Provide a Current Reconciled Medication List at Discharge
      • Include active, held, and discontinued medications with detailed information (e.g., dosage, timing, and special instructions).
      • Ensure the list is customized to the resident’s specific needs and subsequent care requirements.
  1. Educate and Train Staff
      • Train staff on proper medication administration and monitoring for adverse effects.
      • Develop systems to promptly evaluate and address medication issues.

 

Key Takeaways

      • Medication reconciliation is essential for reducing medication errors, improving safety, and enhancing the quality of care.
      • A proactive, team-based approach ensures potential issues are addressed promptly, minimizing resident risk.
      • Clear communication during transitions of care, including providing a reconciled medication list, plays a critical role in sustaining effective treatment and continuity.

By focusing on the “who, what, when, why, and how,” healthcare facilities can integrate medication reconciliation into routine care, ensuring that every resident receives the safest and most effective treatment possible.

Access on-demand training on assessing risk and implementing safeguards to prevent medication errors

Resources:

CMS – RAI Manual

The Joint Commission Journal

 

 

Written by:

Angie Hamer, RN, RAC-CT

Senior Consultant