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10 Tips for Enhancing Customer Service in Nursing Homes

by Proactive LTC Consulting | Dec 6, 2023 | Blog, Nursing, Quality, Training

Excellent customer service is crucial in nursing homes where residents and their families entrust their care to the facility staff. Ensuring a positive and compassionate experience significantly impacts quality of care and contributes to the well-being of residents. ...

SNF Meetings– UR & Triple Check Essentials

by Proactive LTC Consulting | Nov 21, 2023 | Blog, Compliance, Documentation, Medical Review, Medicare, Nursing, PDPM, SNF

SNF Meetings– UR & Triple Check Essentials According to a recent Agency Financial Report released by the Department of Health and Human Services (HHS), the primary reasons for SNF payment error include (1) missing or insufficient documentation to support the...

Ask Proactive – For PBJ, where do we allocate NP hours?

by Proactive LTC Consulting | Nov 17, 2023 | 5-Star, Nursing, Q&A

Q: For PBJ, where do we allocate NP hours?     A: If performing MD delegated duties report Job code 13 (see definitions below) Per the PBJ manual, Job Code 7 Registered Nurse hours include:  Those persons licensed to practice as registered nurses in the...

Outside the Box Staffing: Remote MDS

by Proactive LTC Consulting | Nov 7, 2023 | Blog, MDS, Nursing, Staffing

On any given day, there are more than 1500 open MDS positions across the United States. With MDS staff feeling the ongoing pressure of staffing shortages, combined with the added stress of the October 1st MDS changes, many facilities are at significant risk of MDS...

LTC Best Practices: F770-779 Labs & Other Diagnostic Services

by Proactive LTC Consulting | Nov 1, 2023 | Blog, F-Tag, Nursing, Quality, Regulatory, Survey

Consistent adherence to nursing home regulations is crucial for ensuring resident safety and well-being. In this blog, we overview of CMS Nursing Home Regulations F770-779, which cover laboratory and diagnostic services. We’ll delve into the key compliance...

Navigating Nursing Home Survey Trends Into the New Fiscal Year

by Proactive LTC Consulting | Oct 17, 2023 | 5-Star, Blog, Compliance, Nursing, QAPI, Quality, Survey

As a new fiscal year begins, it’s the perfect time to dive into survey trends we’ve witnessed across the nation in the past year. These these trends can serve as a guide to preparations for upcoming surveys.  For those eagerly awaiting the survey...
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Proactive LTC Consulting

2207 Morgan Ave, Suite D
Evansville, IN 47711

Phone: (812) 471-7777
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info@proactiveltcexperts.com