This 12-month webinar series runs January-December 2023 and focuses on skill building for serving effectively as LongTerm Care Department Heads with an emphasis on effective leadership, operations, and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service. This session will discuss specifics for success as a Social Services Director by exploring specific aspects of the Social Services department within the facility.
- Describe processes for Social Service department oversight
- Implement an effective strategic planning process
- Identify a yearly plan for QA reviews/audits
PDF Downloads include:
– Link to Recordings
– Link to Handouts
*Webinar recorded March 2023