Description
Description
This 12-month webinar series runs January-December 2023 and focuses on skill building for serving effectively as Long-Term Care Department Heads with an emphasis on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service. This session will discuss specifics for efficient and productive team meetings that will maximize effective communication while promoting team morale and collaboration.
Learning objectives:
- Identify the types of team meetings that will promote successful communication
- Implement an effective team meeting schedule/process
- Describe the techniques and tools that maximize effective meeting communication and collaboration.
PDF Downloads include:
– Link to Recordings
– Link to Handouts
*Webinar recorded September 2023
