This session addresses core activities of an effective compliance and ethics program in the SNF/LTC/AL setting including best practices for meeting standards related to implementing and publicizing a reporting system that allows anonymous reporting of violations without fear of retribution, processes for ensuring the integrity of reported data and for responding with reasonable steps to address potential issues including conducting investigations. Examples of “hotline” systems and a sample investigation pathway with reporting will be reviewed. Discussion will include ensuring consistent enforcement of standards through appropriate disciplinary procedures and using insights gained from substantiated problems to improve future compliance.
- Identify key considerations for implementing an effective compliance reporting system
- Gain skill in managing reports of compliance violations and developing an effective investigation plan
- Understand key concepts related to violation response activities including, but not limited to consistent enforcement of standards, application of disciplinary measures, and taking appropriate remediation measures.
PDF Downloads include:
– Link to Recordings
– Link to Handouts
*Webinar recorded December 2022.