Incident Management

Many lawsuits and deficiencies are the result of the facility’s failure to successfully and thoroughly manage incidents when they occur. This third session in the Reducing Litigation Risk series will guide facility staff through the step-by-step process of incident management including resident assessment needs, important notifications, and implementing an appropriate response to the investigation findings. Documentation tips will be shared along with an Incident Management Checklist for determining that all essential steps have been completed.

Learning Objectives:

1. Become knowledgeable with the resident assessment and notification components of incident management.
2. Identify appropriate steps to take in response to incident investigation findings.
3. Become familiar with strategies for completing and documenting management of an incident.

*Webinar recorded March

2025