This 12-month webinar series runs January-December 2023 and focuses on skill building for serving effectively as Long-Term Care Department Heads with an emphasis on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service. This session will discuss specific tips and strategies for promoting effective teamwork and collaboration and boosting team morale while avoiding common traps that interfere with team success.
- Identify common traps that interfere with team success and how to avoid them
- Implement interventions for boosting team morale
- Describe tips and strategies for promoting effective teamwork and collaboration
PDF Downloads include:
– Link to Recordings
– Link to Handouts
*Webinar recorded November 2023