

Home Health Consulting
Proactive provides Home Health Consulting to advance compliance, care quality and reimbursement accuracy.
Home Health Consulting Services:
- Mock Survey & Survey Management
- Mergers and Acquisition Support and Due Diligence
- Start-up and Expansion
- QAPI/Star Ratings/VBP/HHCAHPs
- Interim Management
- Strategic Planning and KPI
- Reimbursement/Finance
- Revenue Cycle Management
- Recruitment and Retention
- P&P Development
- Compliance
- Coaching and Leadership Development
- CCRC service integration

Medicaid Case Mix Index Under PDPM: What LTC Facilities Need to Know
Medicaid Case Mix Index Under PDPM: What LTC Facilities Need to Know As of October 1, 2025, the nationwide transition away from RUG-based Medicaid systems marks a major shift for long-term care. With more states moving to PDPM-based methodologies—and many...
Ask Proactive – A resident tells you a personal item is missing. What steps should be taken?
Q: A resident tells you a personal item is missing. What steps should be taken? A: Start by staying calm and acknowledging their concern. Gather the key details — what’s missing, where was the item last seen, and when did they last have it? Document the report...
Ask Proactive – How are residents and their families involved in the CAA process?
Q: How are residents and their families involved in the CAA process? A: The Care Area Assessment (CAA) process is the foundation for developing each residents individualized care plan. The information gathered during CAAs helps the interdisciplinary team...
Nichole is extremely knowledgeable regarding home care and guided us to making a huge change that will help our company significantly. Not only was she a huge help, we thoroughly enjoyed being around her!
Nicole’s expertise, attention to detail, and dedication to compliance were evident throughout the entire time we worked together. She was exceptionally thorough in reviewing our policies and operations, offering clear, actionable recommendations that have already made a positive impact.
What stood out most was her kindness and professionalism. She took the time to explain complex requirements in a way that was easy to understand, and treated our team with respect and encouragement. It’s rare to find someone who combines deep regulatory knowledge with such a compassionate and approachable demeanor. We’re grateful for her support and would highly recommend her services to any agency striving for excellence.