Ask Proactive – I am a Director of Nursing Services (DNS) juggling many responsibilities. What is the best way to support and oversee the MDS department?

Q: I am a Director of Nursing Services (DNS) juggling many responsibilities. What is the best way to support and oversee the MDS department?   A: The most effective approach to overseeing MDS is to balance support, accountability, and clinical involvement with a...

Ask Proactive – A resident reports that a staff member has mistreated them. What steps should be taken?

Q: A resident reports that a staff member has mistreated them. What steps should be taken?   A: When an allegation of abuse is reported actions should be taken to comply with the Elder Justice Act, state regulations and facility policy. General best practices...