Incident Management

Incident Management

Description Many lawsuits and deficiencies are the result of the facility’s failure to successfully and thoroughly manage incidents when they occur. This third session in the Reducing Litigation Risk series will guide facility staff through the step-by-step process of...
Incident Management

Incident Investigations

Description A critical element of risk management is completing and documenting thorough investigations of accidents, incidents and allegations of abuse or neglect. In this second session of the Litigation Risk series, the detailed components of a comprehensive...